VIP Taxi Group – Privacy Policy

Last Updated: November 2025

VIP Taxi Group (“we”, “our”, “us”) operates viptaxigroup.co.uk, which provides private hire taxi services, airport transfers, long-distance travel, corporate transport, and pre-booking services across the United Kingdom.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or our taxi services.

By using our Service, you agree to the practices described in this policy.

1. Information We Collect

Personal Information

To provide a safe and reliable transport service, we may collect the following details:

Full name
Email address
Mobile number
Pickup & drop-off locations
Travel dates, times, and flight details
Payment information (processed securely by third-party payment processors)

Optional Information

Special journey notes
Vehicle preferences (e.g., 7-seater, executive car)

We do not store full card details on our servers.

2. How We Use Your Information

Your information is used to:

Confirm and manage your taxi booking
Assign a driver to your journey
Send booking confirmations and driver details
Provide customer support
Improve website performance and service quality
Comply with UK licensing and safety regulations

3. Log Data & Cookies

When you visit our website, your browser automatically sends data such as:

IP address
Browser type
Pages visited
Date & time of visit
Time spent on each page

We may use cookies to improve your user experience. You can turn cookies off in your browser settings.

4. Sharing Your Information

We may share your details only with:

Licensed VIP Taxi Group drivers assigned to your journey
Trusted service providers (e.g., payment processors)

Your information is never sold to third parties.

All partners are bound to strict confidentiality agreements.

5. Security

We take reasonable measures to protect your data from:

Unauthorised access
Loss
Misuse
Alteration

However, no method of digital transmission is 100% secure.

6. Links to External Sites

Our website may contain links to third-party websites.
We are not responsible for their privacy policies or content.

7. Children’s Privacy

Our services are not intended for anyone under the age of 13.
We do not knowingly collect data from children.

8. Changes to This Privacy Policy

We may update this policy occasionally.
Any updates will be posted on this page immediately.

9. Contact Us

For questions or concerns about our Privacy Policy:

Email: Booking@viptaxigroup.co.uk
Phone: (+44) 07379 188080
Website: viptaxigroup.co.uk