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VIP Taxi Group – GDPR Compliance Statement

Last Updated: November 2025

The EU General Data Protection Regulation (GDPR) sets out strict rules on how personal data must be processed, stored, and protected. Although the UK has left the EU, GDPR principles continue to apply through the UK GDPR and Data Protection Act 2018.

At VIP Taxi Group, we are committed to protecting your privacy and ensuring full compliance with all relevant data protection legislation.

Our Commitment to GDPR

We handle all personal data in accordance with the GDPR principles, ensuring it is:

  • Processed lawfully, fairly, and transparently
  • Collected for clear, specific, and legitimate purposes
  • Limited to what is necessary for providing our taxi and transport services
  • Accurate and kept up-to-date
  • Stored only for as long as needed to fulfil service requirements
  • Protected with appropriate technical and organisational safeguards

How We Protect Your Data

VIP Taxi Group has reviewed and updated all internal policies, procedures, and systems to meet GDPR standards. This includes:

  • Secure handling and processing of customer data
  • Strict access control for driver and staff systems
  • Encryption and secure storage practices
  • Continuous monitoring of data security
  • Use of GDPR-compliant third-party partners (e.g., payment processors)

We place great importance on maintaining high standards of privacy and security across all services.

Data Controller & Data Processor Responsibilities

VIP Taxi Group operates as both:

  • Data Controller: When we collect customer information for bookings
  • Data Processor: When handling data shared through third-party partners

We ensure that any third party acting on our behalf also meets GDPR requirements.

Your Rights Under GDPR

As a customer, you have the right to:

  • Access your personal data
  • Request corrections to inaccurate information
  • Request deletion of your data where applicable
  • Restrict or object to data processing
  • Request data portability
  • Withdraw consent for marketing communications

To exercise any of your rights, please contact us using the details below.

Ongoing Compliance

VIP Taxi Group has established a dedicated internal structure to:

  • Monitor GDPR obligations
  • Review data protection measures
  • Ensure staff awareness and training
  • Maintain updated policies and records

We remain fully committed to continuous compliance and improvement.

Further Information

For more details, please refer to:

  • Privacy Policy
  • Cookie Policy
  • Terms of Use
  • Data Processing Agreement

Contact Us

For GDPR enquiries, data requests, or concerns, please contact us in writing:

Email: Booking@viptaxigroup.co.uk
Phone: (+44) 07379 188080
Website: viptaxigroup.co.uk