Privacy Policy

Last Updated: 27 October 2025
Company Name: VIP Taxi Group Ltd
Website: https://viptaxigroup.co.uk

1. Introduction

Welcome to VIP Taxi Group Ltd. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By booking a taxi or using our services, you agree to the terms described below.

2. Information We Collect

To provide safe and efficient transport services, we may collect the following information:

Full name
Phone number and email address
Pickup and drop-off locations
Flight details if applicable
Booking preferences or notes
Payment information for online or card transactions
We may also collect basic technical data such as your IP address, browser type, and device information for website performance improvement.

3. How We Use Your Information

Your data is used only for providing and improving our services. We use it to:

Process and confirm your booking
Contact you about your journey or updates
Provide customer support
Maintain safety and legal compliance
We do not sell or share your personal data for marketing or advertising.

4. Data Retention and Storage

We store your data securely and only for as long as needed to complete your booking or issue receipts. Once no longer required, the information is safely deleted.
All personal data is stored within the United Kingdom using secure systems and encryption.

5. Sharing of Information

We do not sell or rent your data. Some data may be shared only when necessary with:

Licensed drivers to complete your journey
Payment processors for secure transactions
IT and hosting providers under strict confidentiality agreements
Law enforcement if required by law

6. Your Rights

Under the UK GDPR, you have the right to access, correct, delete, or restrict the use of your personal data. You may also withdraw consent at any time. To exercise these rights, contact us using the details below.

7. Cookies Policy

Our website uses cookies for functionality and analytics only. Cookies do not track personal data for advertising. You may disable cookies in your browser settings, but some features may not work properly.

8. Marketing Communications

We only send marketing or promotional messages if you have given consent. You can unsubscribe at any time.

9. Children’s Privacy

Our services are for users aged 18 or older. We do not knowingly collect data from minors. If discovered, such data will be deleted immediately.

10. Contact Us

VIP Taxi Group Ltd
4–5 Victoria Square, Wolverhampton, West Midlands, WV1 1LD
Email: info@viptaxigroup.co.uk
Phone: (+44) 07379 188080
Website: https://viptaxigroup.co.uk

11. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page.